Education Support

Education Support is the charity dedicated to helping all staff in education be the best that they can be. We do this by providing free, confidential support services to serving, former and retired individuals, as well as their dependents.

Last updated on 23 January 2020

Who is eligible?

Applicants must have worked for at least a term in the sector, as paid employees in schools, colleges and universities.

We are not able to consider assistance to individuals who have only worked or are working as lunchtime assistants/mid-day supervisors (formerly known as dinner ladies), caretakers, school cleaners, nursery staff or anyone doing their Postgraduate Certificate in Education (PGCE).

There are over 2 million people currently working in education who could be eligible to apply for help from Education Support. If you’re not sure if we can help, please give us a call on: 0207 697 2772.

What we can help with

There are a number of things we can help with.

We understand things break down or need replacing, usually at a time when money is at its tightest. If you find you are struggling with an unexpected bill, an essential household item needs replacing or you need help with work travel costs, car repairs etc., please do get in touch with us. We can't promise to help with every cost but we may be able to point you in the right direction.

As an example, here are some things we have helped people with in the past:

  • Mortgage/rent payments or arrears
  • Rental deposit
  • Council Tax payments/arrears
  • White goods (such as cooker, washing machine, fridge freezer)
  • Beds and mattresses
  • Car and travel costs - including public transport. We cannot help with the purchase of a car but can consider car repairs and car insurance.

What we can't help with

  • Private medical costs
  • Prescription glasses
  • Care home costs
  • Personal debt
  • Counselling costs.

How to apply?

Grant applications are to be made online from the Education Support website, submitted directly by the applicant.

Applications are assessed within 2-3 weeks. These are means tested, so financial information about the applicant is required, alongside other supporting documents, such as proof of need as well as evidence of work history.

Other information

Education Support also provides information and advice on a range of topics, such as:

  • Behaviour management
  • Managing workload
  • Relationships at work
  • Wellbeing and managing stress.

We also run a 24-hour helpline, which is free and available to all who have worked or work in the educational sector.

UK-wide: 08000 562 561
Txt: 07909 341229

Contact details

Education Support
40A Drayton Park
N5 1EW

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