GroceryAid is the national charity for grocery people.

GroceryAid helps grocery colleagues who are currently working (for at least six continuous months) or have previously worked (for at least five years) in any part of the grocery industry including retail, wholesale, distribution and manufacturing. This includes the largest factory through the supply chain to the smallest stores.

Help is given as one-off non repayable grant.

Last updated on 26 October 2021

Who is eligible?

To be eligible for grants from GroceryAid, you need to:

  • Currently work in the grocery industry and have worked in the industry in the UK for at six continuous months, or

  • Have previously worked in the grocery industry for at least five years.

GroceryAid cannot help anyone who has more than £4,000 in savings.

How to apply?

Please apply online or download an application form from the GroceryAid website. If assistance is needed with the form, please call 01252 875925 and press 1 to speak to a member of our Welfare team in complete confidence.

Alternatively, email: or call the confidential GroceryAid Helpline 24/7 on freephone 08088 021122.

Other information

Emotional Support and Advice

As well as financial grants GroceryAid can offer access our confidential Helpline 24/7 for personal guidance and support across a wide range of topics. Available to grocery colleagues past and present, their partners and dependents, regardless of the length of service.

Areas of Support:

  • Emotional support calls answered by a BACP trained counsellor to provide ‘in the moment’ emotional support to colleagues who are anxious or stressed
  • Structured counselling sessions for those who need additional support either face to face or telephone
  • Online Cognitive Behavioural Therapy programme
  • Woebot, an artificial intelligence counsellor which allows a user to access in the moment emotional support 24/7 via an app
  • On-site Workplace Critical Incident Support, for traumatic events that affect a workforce
  • Live Chat via our website
  • Relate family and relationship support counselling
  • Debt management and budgeting advice from StepChange
  • Access to a dedicated team of Telephone Information Specialists who are available Monday to Friday 8am-8pm. They are able to provide the same information and advice as Citizens Advice on general and practical day to day issues
  • Legal advice from Law Express
  • Management consultancy support on issues such as managing change, traumatic and critical incidents, and effective workplace performance
  • Back to work support for colleagues looking to get back into the workplace following redundancy, ill-health or caring responsibilities
  • Health and Wellbeing portal available via our website providing guides and wellbeing sessions focusing on Mind, Body, and Behaviour
  • Specific COVID-19 Advice and Support

Contact details

Unit 2, Lakeside Business Park
Swan Lane
GU47 9DN

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