South East Water (Social tariff)

If you have a low income or are in receipt of specific benefits, you may be eligible for South East Water's social tariff. If you’re successful, your water bill will be capped at our fixed charge for the year.

Last updated on 16 July 2019

Who is eligible?

To qualify for the South East Water social tariff, you must have a household income of less than HM Revenue and Customs' (HMRC’s) low income threshold, which currently (January 2016) is £16,010, excluding the following benefits: Child Tax Credit Disability Living Allowance, Mortgage Interest Relief, Attendance Allowance Housing & Council Tax Benefit.

How to apply?

You can download an application form on the South East Water website.

You can also phone the Customer Care Team on 0333 000 2468.

Contact details

Customer Care, South East Water
Rocfort Road
Snodland
Kent
ME6 5AH
Telephone: 0333 000 2468
Web: https://www.southeastwater.co.uk/get-help/im-struggling-to-pay-my-bill

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