South East Water's Helping Hand

South East Water offers financial assistance to customers who need help clearing their water arrears and sewerage arrears if these are collected by South East Water.

Last updated on 16 July 2019

Who is eligible?

Only current domestic customers of South East Water can apply for a help to clear water or sewerage debts owed to South East Water.

If you are unsure whether South East Water supply your water, use the Postcode search on the South East Water website.

Please note that customers must show that they are taking steps to achieve financial stability. If your application is successful you cannot apply to the scheme again.

How to apply?

Fill in the online form on South East Water's website: https://www.southeastwater.co.uk/get-help/im-struggling-to-pay-my-bill

Contact details

South East Water's Helping Hand
Rocfort Road
Snodland
Kent
ME6 5AH
Telephone: 0333 000 2468
Web: https://www.southeastwater.co.uk/get-help/im-struggling-to-pay-my-bill

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