South West Water - WaterCare (Social tariff)

The South West Water WaterCare scheme can provide a water bill discount to South West Water customers who are in receipt of income-related benefits. 

Last updated on 28 April 2020

Who is eligible?

South West Water customers may qualify if:

  • They are on a water meter or on assessed charges

  • The person who pays the water bill or someone in your household receives one or more of the following means tested benefits:

    • Housing Benefit

    • Income Support

    • Income-based Job Seeker

    • Income-based Employment and Support Allowance

    • Pension Credit (guaranteed element)

  • 'Equivalised' weekly income, after housing costs, is less than £275 (that is actual money income that is adjusted to reflect the size and make up of a household).

How to apply?

See the Need help with your water bill section on the South West Water website.

Contact details

South West Water Customer Services
PO Box 4762
Worthing
BN11 9NT
Web: https://www.southwestwater.co.uk/bills/need-help-paying-bill/

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