Southern Water (Social tariff)

Southern Water has a number of schemes to help customers on low incomes with water bills.  This includes the Essentials social tariff which helps customers spending more than 5% (income after deductions for tax and housing costs) on water services. This offers a 20% to 90% discount based on income to bill ratio.

Last updated on 9 August 2019

Who is eligible?

Southern Water customers spending more than 5% (income after deductions for tax and housing costs) on water services.

How to apply?

Apply direct to Southern Water or via an advice agency. See Difficulty paying your bill on the Southern Water website for more information.

Contact details

Southern Water Customer Services
Southern House, Yeomans Road
Worthing
West Sussex
BN13 3NX
Telephone: 0913 581 5479
Web: https://www.southernwater.co.uk/difficulty-paying-your-bill