Sutton and East Surrey Water - Water Support (Social tariff)

The Sutton and East Surrey Water Water Support social tariff offers a discount to customers who are in financial hardship.

Last updated on 28 April 2020

Who is eligible?

Sutton and East Surrey Water customers who are in financial hardship.

You can apply if your yearly gross household income is:

  • Less than £16,105 before any deductions, if you do not live in a London borough; OR
  • Less than £19,201 before any deductions, if you do live in a London borough
  • Disability benefits are not included as income

How to apply?

Apply online on the Water Support page of the Sutton and East Surrey Water website.

Paper versions of form available by calling 01737 772000

Contact details

Sutton and East Surrey Water Customer Services
London Road
Redhill
Surrey
RH1 1LJ
Email: accountenquiries@waterplc.com
Web: http://www.waterplc.com/pages/home/your-bill-and-account/help-paying-your-bill/social-tariff/

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