Thames Water - WaterSure Plus (Social tariff)

Thames Water - WaterSure Plus (Social tariff) offers a discount to customers who are on low incomes.

Last updated on 21 August 2019

Who is eligible?

You can apply if your yearly gross household income is:

  • Less than £16,105 before any deductions, if you do not live in a London borough; OR
  • Less than £19,201 before any deductions, if you do live in a London borough
  • Disability benefits are not included as income

For more details, see the Thames Water website – WaterSure Plus information

If you are unsure if your water is supplied by Thames Water, use the postcode tool on the Thames Water website

How to apply?

For information on applying go to the Thames Water – WaterSure Plus page

You can download a form from the website. If you prefer you can call the contact centre on 0800 980 8800 to request an application form or find out more.

Contact details

WaterSure Team, Thames Water
PO Box 508
Swindon
Wiltshire
SN38 9TU
Telephone: 0800 980 8800
Email: customerservices@thameswater.co.uk
Web: https://www.thameswater.co.uk/my-account/billing-and-payment/help-paying-your-bill/watersure-scheme

Anything wrong with this page?
Close

What is wrong with this page?

Please enter what you'd like to report
Please enter the security code shown

Thank you for letting us know.